Privacy Policy

Last Updated: February 27, 2026

Bitrixa Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data in accordance with the UK GDPR and Data Protection Act 2018.

1. Who We Are

Bitrixa Limited
Website: www.bitrixa.com
Email: [email protected]
Registered in: England and Wales

We are the data controller responsible for your personal data.

2. What Data We Collect

We may collect:

Identity Data

  • Name

  • Username

Contact Data

  • Email address

  • Billing address (if provided)

Financial Data

  • Payment confirmation (we do NOT store card details)

Technical Data

  • IP address

  • Browser type

  • Device information

  • Cookies

Transaction Data

  • Products purchased

  • Download history

3. How We Use Your Data

We use your data to:

  • Process orders

  • Provide digital downloads

  • Manage your account

  • Send transactional emails

  • Improve website functionality

  • Comply with legal obligations

We do NOT sell personal data.

4. Legal Basis for Processing

Under GDPR, we rely on:

  • Contract performance (processing your purchase)

  • Legal obligation (tax compliance)

  • Legitimate interest (improving services)

  • Consent (marketing emails, if subscribed)

5. Payment Processing

Payments are processed via third-party providers such as Stripe or PayPal.

We do not store card details.

6. Data Retention

We retain data:

  • As required for tax/legal compliance (up to 6 years)

  • Until account deletion (where applicable)

7. Your GDPR Rights

You have the right to:

  • Access your data

  • Rectify incorrect data

  • Erase data (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability

  • Lodge a complaint with the ICO (UK)

8. Data Security

We use:

  • SSL encryption

  • Secure hosting

  • Access controls

  • Protected download systems

9. Cookies

We use cookies for:

  • Essential functionality

  • Analytics

  • Performance tracking

See our Cookie Policy for full details.

10. Contact

Email: [email protected]