REFUND & RETURNS POLICY (DIGITAL GOODS)

Last Updated: February 27, 2026

All products sold by Bitrixa Limited are digital downloads.

1. No Refunds

Due to the nature of digital products:

All sales are final.

Once a file has been accessed or downloaded, refunds are not available.

2. Technical Issues

If you cannot access your file:

Contact us within 7 days.

We will reissue download access where appropriate.

3. Consumer Rights

By completing the purchase, you:

• Acknowledge immediate digital delivery

• Waive your 14-day cooling-off right under the Consumer Contracts Regulations

In case you do not receive immediate digital delivery, please contact us immediately at [email protected]