TERMS AND CONDITIONS

Last Updated: February 27, 2026

These Terms and Conditions (“Terms”) govern the purchase and use of digital products sold by Bitrixa Limited (“Company”, “we”, “us”, or “our”) through our website www.bitrixa.com (the “Website”).

By purchasing or downloading any digital product from our Website, you agree to be legally bound by these Terms.

1. Company Information

Bitrixa Limited
27 Old Gloucester Street, London, United Kingdom, WC1N 3AX
Email: [email protected]
Website: www.bitrixa.com

2. Digital Products

All products sold on this Website are digital products only.
No physical goods will be shipped.

Digital products may include but are not limited to:

  • Templates

  • Software files

  • Spreadsheets

  • Scripts

  • Design assets

  • Educational materials

  • Downloadable documents

Upon successful payment, customers are granted access to download the purchased product.

3. Licence & Permitted Use

When you purchase a digital product, you are granted a non-exclusive, non-transferable, revocable licence to use the product.

You MAY:

  • Use the product for personal use

  • Use the product for internal business purposes

  • Modify the product for your own use

You MAY NOT:

  • Resell, redistribute, or share the product

  • Upload the product to file-sharing websites

  • Claim the product as your own intellectual property

  • Sub-license or commercially distribute the product without written permission

Unauthorised distribution is strictly prohibited.

4. Intellectual Property

All digital products remain the intellectual property of Bitrixa Limited.

Purchasing a product does NOT transfer ownership or copyright.

5. Payments

All payments are processed securely via third-party payment providers (e.g., Paypal, Stripe).

We do not store full payment details.

Prices are displayed in Pound Sterling and may be subject to VAT where applicable.

6. Refund Policy (Digital Products)

Due to the nature of digital products:

All sales are final.

Once a digital product has been downloaded or accessed, we do not offer refunds, exchanges, or cancellations.

If you experience a technical issue preventing download, please contact us within 7 days of purchase.

This policy complies with digital content regulations where customers waive their right to cancellation upon download.

7. Access & Downloads

Download links:

  • May be limited in number

  • May expire after a set period

  • Require account login

It is your responsibility to download and store the product securely after purchase.

8. No Guarantees

While we strive for accuracy and quality:

  • We do not guarantee specific results from using our products.

  • Products are provided “as is” without warranties of any kind.

  • We are not liable for any business losses, data loss, or indirect damages.

9. Limitation of Liability

To the maximum extent permitted by law:

Bitrixa Limited shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits

  • Business interruption

  • Data loss

Our total liability shall not exceed the amount paid for the product.

10. Account Responsibility

If you create an account:

  • You are responsible for maintaining confidentiality.

  • You must provide accurate information.

  • We reserve the right to suspend accounts for misuse.

11. Prohibited Use

You agree not to:

  • Attempt to reverse engineer software products

  • Share download links

  • Circumvent security measures

  • Engage in fraudulent activity

  • Do anything illegal

12. Modifications

We reserve the right to modify these Terms at any time.

Updated versions will be posted on this page.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Contact

For support or legal enquiries:

Email: [email protected]